How do I send a customer a message about their order?
1. Log in to your website.
2. Go to WooCommerce > Orders.
3. Open the order you want to send an update for.
4. Expand Order notes.
5. In the Add note text box, enter the message you would like to send to the customer.
6. Click the drop-down list and change Private note to Note to customer.
7. Click Add and your note will now be sent to the customer. You will be able to see the message at the top of the order notes.
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We are a design agency based in Strathfieldsaye, Victoria. We work in partnership with people and brands just like you. We like to understand what makes you tick so we can help you move forward.
Download our free 2 minute website review checklist.
Conduct an audit of your existing website or compare benefits of different providers.